Frequently Asked Questions
The Answers You Need
Why choose Lion Rentals?
Lion Rentals is built by students, for students. We offer affordable pricing, campus-focused service, and personalized support, making us the most convenient and trusted option for students seeking summer storage and transportation solutions.
What services do you offer?
Lion Rentals provides student-focused services including car-sharing, personal storage, and more. Whether you need reliable transportation or secure summer storage, we’re here to help.
How do I book a service?
Booking is quick and easy. Simply visit our website or contact our customer support team to reserve your storage or car-sharing service.
What are your customer service hours?
Our support team is available 24/7 to assist with any questions or bookings.
Is there a minimum age requirement?
Yes, all users must be 18 years or older to access our services, including storage and car-sharing.
What payment methods do you accept?
We accept major credit and debit cards through secure online payment platforms. Please reach out to us for more information on supported payment options.
Can I cancel or reschedule my booking?
Yes, cancellations and rescheduling are allowed before your scheduled pick-up date. Please review our Refund & Cancellation Policy for full details.
How secure is your storage facility?
Our storage facility is equipped with modern security systems to ensure your belongings are safe and monitored throughout the storage term.
How long is the summer storage term?
Our summer storage period runs from May 1st to September 1st, providing a full 4-month term to keep your items safe while you're away.
Are there any additional fees?
Yes. Delivery fees are $50.
How does pick-up and drop-off work?
We handle the heavy lifting. Our team will coordinate with you to schedule a convenient pick-up at the start of the summer and drop-off at the end, ensuring a smooth and stress-free experience.